Account

Account access

• Create Rakuten Drive account
• Log in to Rakuten Drive
• Verify your email address
• Reset your password
• Log out of Rakuten Drive
• Manage devices that access your account

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Account settings

• Edit your profile
• Change Language
• Unsubscribe from the mailing list
• Can’t change your email address

Troubleshooting

• Why can't I log in with Rakuten ID?
• I'm not getting Rakuten Drive email notifications
• I can't log in to Rakuten Drive
• I didn't receive the reset password mail
• I want to prevent my account from being reset