How to manage team member invitations – Rakuten Drive

Team admins can invite team members to access their team drive.

※ Note:

Only team admins can manage team members. (▶︎ How to change team admin permissions)
Each member added to a team requires a license. (▶︎ How to manage licenses for team)
If the person you're inviting is already a member of another team, you can't invite them to join your team.

Invite new team members

To invite members via email address

1. Login to rakuten-drive.com with your team admin account.
2. Click Admin console.
3. Navigate to Manage Members.
4. Click [Invite member].
5. Enter email addresses of the people you want to invite.
6. Optionally, write a message.
6. Click [Invite member].

To invite members via contact file

1. Login to rakuten-drive.com with your team admin account.
2. Click Admin console.
3. Navigate to Manage Members.
4. Click [Invite member via contact file].
5. Click [Download] to get the contact template (.csv file)
6. Fill out the CSV file following the specified format.
7. Click [Choose file from your computer] or drag and drop the contact file(.csv) to upload it.
8. Click [Invite member].

Manage invited team members

When you invite someone to join your team, but they haven't yet accepted, they are said to be "Invited". You can also add team members with the invited status who have not yet accepted your invitation to the team folder. You can resend invitations to invited team members to remind them to join the team, and you can also revoke unaccepted invitations.

Resend an invitation to an invited team member

1. Login to rakuten-drive.com with your team admin account.
2. Click Admin console.
3. Navigate to Manage Members.
4. Click the team member filter to select Invited.
5. Click (⋮) ellipsis icon to the right of the team member.
6. Click Resend invitation mail.

Cancel an invitation

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