※ Platforms supported: PC Website
※ Plan Availability: ✔ Business ✔ Advanced
★ Only Admin can access Admin Console.
Invite and cancel Team members to Team Drive
Invite as individual
1. Click [Invite Member] on the top of the Manage Members.
2. Enter an email address of a member you want to invite and click [Invite Member] at the bottom.
Invite multiple team members at once
1. Click [Import contact file] on the top of the Manage Members.
2. Click [Download Template] to download a contact file(CSV file).
3. Write in the predefined format.
4. Drag and drop your file or Choose a file from your computer.
5. Click [Invite Member] at the bottom.
Resend invitation email
1. Click the filter at the top of the Manage Members to change it to ‘Invited.’
2. Click the ‘More(3 dots) icon’ at the right end of the list.
3. Click ‘Resend invitation email.’
Cancel invitation
1. Click the filter at the top of the Manage Members to change it to ‘Invited.’
2. Click the ‘More(3 dots) icon’ at the right end of the list.
3. Click ‘Delete member.’ Even if a member receives an invitation mail, they won’t be able to access your Team Drive.
Manage active Team members
Reset Team member’s password
1. Click the filter at the top of the Manage Members to change it to ‘Active.’
2. Click the ‘More(3 dots) icon’ at the right end of the list.
3. Click ‘Reset Password.’ A password reset link will be sent to your team member’s email.
Delete Team member
1. Click the filter at the top of the Manage Members to change it to ‘Active.’
2. Click the ‘More(3 dots) icon’ at the right end of the list.
3. Click ‘Delete member.’ The team member will no longer have access to your Team Drive.
- Depending on the amount of data, it may take a long time to delete the team member and complete the data transfer.
- The deleted team member will be changed to Free user and can no longer access the Team Drive.
Grant Admin privileges
1. Click the filter at the top of the Manage Members to change it to ‘Active.’
2. Click the ‘More(3 dots) icon’ at the right end of the list.
3. Click ‘Add admin’.
4. Click ‘OK’ in the window.
- As soon as admin privileges are granted, that team member has access to the admin console.
- Admin’s privileges are not the same as Team Owner’s.
Remove Admin privileges
1. Click the ‘More(3 dots) icon’ at the right end of the Team Manager account.
2. Click ‘Remove admin’
3. Click ‘OK’ in the window.
- As soon as admin privileges are revoked, that team member loses access to the admin console.
- You can re-grant team admin privileges at any time.
About Team Owner Privileges
The account that has paid to Rakuten Drive Business/Advanced plan becomes Team Owner. The Team Owner is a top-level admin with all privileges, so owner privileges can NOT be transferred to other accounts. We highly recommend that you start your subscription by creating an account only for Team Drive. If the person managing the Team Owner account is going to depart your team, you have to hand over the Team Owner account in advance.