If you subscribed to a plan on the website
● Rakuten Drive PRO
You can choose whether your billing cycle of Rakuten Drive PRO is 1 month, 3 months, 6 months, or 12 months.
However, if you want to change to a regular plan with a lower billing cycle than the current billing cycle, you can change it only if the next payment date is within 30 days.
Please remember, when changing your billing cycle, you will be paid right away and the billing cycle you choose will take effect immediately. Your regular billing date will also be changed.
Sign in to your Rakuten Drive PRO account and click [Change billing cycle] to be taken directly to your change page. Select your desired billing cycle and click 'Change billing cycle' at the bottom of the page.
Or, change your billing cycle by following these steps:
- Sign in to your Rakuten Drive PRO account you want to change your billing cycle.
- Click your profile picture in the upper right corner.
- Click Settings.
- Click Plan & Billings in the left menu.
- Click ‘Change plan’ in the Account Type section.
- Scroll down and Click ‘Change billing cycle’ at the bottom.
- Select your desired billing cycle and click 'Change billing cycle' at the bottom of the page.
● Rakuten Drive Business / Rakuten Drivey Advanced
You will be charged monthly and cannot change your billing cycle.
If you subscribed to a plan from the iOS app
You will be charged yearly and cannot change your billing cycle.