※ Platforms supported: PC Website | Mobile Device
Without signing up for or signing in to Rakuten Drive, you can download files to your device by opening the share-link in a web browser. However, signin is required to save files to Rakuten Drive.
[ PC Website ]
Download
Download all files
Click [Download] on the top right corner of the web page and then select a storage location(Computer or Rakuten Drive) to download all the files in the share-link at once.
Download selected files
Select files from the file list at the bottom of the web page. Click [N files download] at the bottom of the list and then select a storage location(Computer or Rakuten Drive) to download only the files you want.
File storage location
Save to Computer
When you click [Download] and then [Save to Computer], the files are saved in the download path set in your web browser. The download path can be found in the setting menu of the web browser that you’re using.
Save to Rakuten Drive
When you click [Download] and then [Save Rakuten Drive], all files in the share-link are saved in the following path. Rakuten Drive location: My drive> Saved my link> YY-MM-DD 00: 00: 00_ Title
[ Mobile Device ]
Open the share-link in your web browser.
In a web browser
Download
When you tap [Download], you can download all files in the share-link at once.
File storage location
The downloaded files are saved in the download path set by the web browser you are using.
The download path can be found in the settings menu of each browser.
In Rakuten Drive app
Download
If you already installed Rakuten Drive app on your mobile device, you can download it in the app by tapping [ Fast Download].
1) Save to my device
- Download all files
Tap [Download all] at the bottom to download all files in the share-link at once.
- Download selected file
Tap [Select] in the file list to select a file, then tap [Download] at the bottom.
2) Save to Rakuten Drive
When you tap the Cloud icon at the bottom, all files in the share-link are saved in the following path. Rakuten Drive location: My drive> Saved my link> YY-MM-DD 00: 00: 00_ Title
File storage location
iOS App
- By default, photos and videos are stored in Camera roll of Photos app and can be found in the Photos or Videos tab of the Home menu within Rakuten Drive app. However, if the file has a file format or codec that isn't supported by iOS version, it is saved in Rakuten Drive folder in Files app, instead of in Camera roll of Photos app. You can see it in Files tab of Home Menu within Rakuten Drive app.
- All files other than photos and videos are saved in Rakuten Drive folder within Files app, and can be found in Files tab of Home Menu within Rakuten Drive app.
- Please note that the files in the Files tab of Home menu are ONLY saved in Rakuten Drive app. If you delete Rakuten Drive app on your device, the files in Files tab of Home menu will be deleted with it as well. You can back up them by moving them to a folder other than Rakuten Drive folder in Files app.
Android App
- By default, all files received are saved in Rakuten Drive folder of the internal storage.
Photos and video files can be found in Photos or Videos tab of Home menu within Rakuten Drive app. However, if the file has a file format or codec that isn't supported by Android OS version, you can find it in Files tab of Home menu within Rakuten Drive app. All files other than photos and videos can be found in Files tab of Home menu within Rakuten Drive app.
- You can check and change the Download folder location in Settings menu> Internal Storage.