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How to upload files and folder to Rakuten Drive

Rakuten Drive Support
  • Updated

You can upload files and folders to Rakuten Drive via rakuten-drive.com and Rakuten Drive mobile app. The maximum file size you can upload to Rakuten Drive Cloud depends on your membership. Rakuten Drive Free members can upload up to 10 GB, PRO and Business members can upload up to 50 GB, and Advanced members can upload up to 100 GB at a time.

 

On rakuten-drive.com

1. Login to rakuten-drive.com
2. Go to Rakuten Drive Cloud
3. Click [Upload files] or [Upload folders]. Alternatively, you can upload files and folders to the cloud by dragging and dropping them onto the screen.

  • If you choose to Upload files, select as many files as you want, and then click Open.
  • If you choose to Upload folders, select folders and then click Upload.

On Rakuten Drive app for iOS

1. Open Rakuten Drive app and sign in.
2. Navigate to the Home menu.
3. Explore the different tabs within the Home menu to select the files you want to upload.
4. Tap (⋮) ellipsis icon at the bottom. 
5. Tap Save to Rakuten Drive Cloud.
6. Select a location, then tap Upload.

On Rakuten Drive app for Android

1. Open Rakuten Drive app and sign in.
2. Navigate to the Home menu.
3. Explore the different tabs within the Home menu to select the files you want to upload.
4. Tap Upload at the bottom. 
6. Select a location, then tap Upload to Rakuten Drive Cloud.

 

※  Regarding the Home menu on Rakuten Drive mobile app:

  • The Home menu displays files stored on your device while using Rakuten Drive app, but it is never synchronized with the cloud. Please note that if you delete a file and folder from the Home menu, it will also be deleted from your device.

  • Rakuten Drive app for iOS: The Home menu is divided into three tabs: Photos, Videos, and Files. On the Photos and Videos tabs, you can view photos and videos stored in the Camera Roll in the Photos app. On the Files tab, you can view files stored in the Rakuten Drive folder in the Files app.

  • Rakuten Drive app for Android: You can view all the files stored on your device from the Home menu. Files other than photos and videos can be found on the Files tab.

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