A team using Rakuten Drive Business or Advanced has admins and team members. Admins have access to the admin console to manage and monitor team members and change settings. We recommend that you have more than one admin on your team.
※ Note: Team admins are granted administrative permissions only and do not have the same permissions as the team owner. The team owner is the top-level team admin with full control of the team drive.
Grant team admin permissions
1. Login to rakuten-drive.com with your team admin account.
2. Click Admin console.
3. Navigate to Manage Members.
4. Click the team member filter to select Active.
5. Click (⋮) ellipsis icon to the right of the team member.
6. Click Add Admin.
7. Click OK.
※ Note: As soon as team admin permissions are granted, the team member will have access to the admin console.
Remove team admin permissions
1. Login to rakuten-drive.com with your team admin account.
2. Click Admin console.
3. Navigate to Manage Members.
4. Click the team member filter to select Active.
5. Click (⋮) ellipsis icon to the right of the team member.
6. Click Remove Admin.
7. Click OK.
※ Note: As soon as team admin permissions are removed, the team member loses access to the admin console. You can grant team admin permissions again at any time.