Get started with Team Drive

Upgrade Rakuten Drive for Team plan to create Team Drive and invite team members. All team members in a Team Drive have the same folder structure and can organize and share files in one place.

Step 1: Create Team Owner account

Team Owner is the top-level team admin with full permissions for the Team Drive and cannot transfer privileges to another account. We highly recommend creating a separate account for Team Drive.

1. Create an account on rakuten-drive.com.
2. Enter your name, email address, and password.
3. Click Create Account button.
4. After signing up, you will be entered into Rakuten Drive.

※ Note: You can also sign up for Rakuten Drive with Rakuten, Google, or Facebook ID. If you need help creating a Rakuten Drive account, read this page. If you've already created a Rakuten Drive account, sign in to Rakuten Drive the way you signed up.

Step 2: Choose a plan for your team

There are two plans for team: Rakuten Drive Business and Advanced. These plans vary in terms of how cloud storage is allocated to team members and the maximum upload capacity allowed. The plans begin with a minimum of 5 users, and you can expand your Team Drive storage by adding extra licenses.

Step 3: Upgrade to a plan for team

1. Login to rakuten-drive.com
2. On Plan page, choose Rakuten Drive Business or Advanced and click [Choose plan].
3. Confirm your team owner account and enter your team name.
4. Click [Next]. 
5. Confirm the number of licenses and payment details.
6. Check the box to indicate your agreement with Rakuten Drive's Terms of Use and Privacy Policy.
7. Click [Go to payment].
8. Enter your card information and click [Subscribe].
9. you will be redirected to the Team Drive once your subscription is complete.

Step 4: Set up your team information

Configure team information that invitees will see when accessing your Team Drive.

1. Click Admin console.
2. Navigate to Team settings.
3. Customize your team profile by uploading a team logo and entering a team name.
     * Team logo and name will be displayed in the Rakuten Drive page header.
4. Choose the default language for your Team Drive.
    * This will be the language that invited team members see when they first visit.

Step 5: Invite members to your Team Drive

To invite members via email address:

1. Click Admin console.
2. Navigate to Manage Members.
3. Click [Invite member].
4. Enter email addresses of the people you want to invite.
5. Optionally, write a message.
6. Click [Invite member].

To invite members via contact file:

1. Click Admin console.
2. Navigate to Manage Members.
3. Click [Invite member via contact file].
4. Click [Download] to get the contact template (.csv file)
5. Fill out the CSV file following the specified format.
6. Click [Choose file from your computer] or drag and drop the contact file(.csv) to upload it.
7. Click [Invite member].

※  Note:

• Each team member added to the team requires a license. (▶︎ How to manage team licenses)

• If the user you wish to invite is already a member of another team, you cannot invite them to your team.