The following terms and conditions (the “Agreement”) govern all use of the “Rakuten Drive” application (“Application”). The Application is owned and operated by Rakuten Symphony Korea, Inc. (“Rakuten Symphony Korea”). The Application is subject to your (the “User”) acceptance without modification of all of the terms and conditions contained herein. 

BY USING OR ACCESSING ANY PART OF THE APPLICATION, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN. 

Rakuten Drive reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this Agreement at any time. It is User’s responsibility to check this Agreement periodically for changes. User’s continued use of the Application following email notification of any changes to this Agreement constitutes acceptance of those changes. This Agreement is void where prohibited by law, and the right to access and use the Application is revoked in such jurisdictions.

The following terms and conditions (the “Agreement”) govern all use of the “Rakuten Drive” application (“Application”) for countries and areas other than Japan. Rakuten Drive is a personal file storage cloud service provided by Rakuten Symphony Korea, Inc (“Rakuten Symphony Korea”).  The Application is subject to your (the “User”) acceptance without modification of all of the terms and conditions contained herein. 

BY USING OR ACCESSING ANY PART OF THE APPLICATION, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN. 

Rakuten Symphony Korea reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this Agreement at any time. It is User’s responsibility to check this Agreement periodically for changes. User’s continued use of the Application following email notification or through other methods of any changes to this Agreement constitutes acceptance of those changes. This Agreement is void where prohibited by law, and the right to access and use the Application is revoked in such jurisdictions.

User hereby certifies to Rakuten Drive that if User is an individual (i.e., not a corporation), User is at least 14 years of age. User also certifies that it is legally permitted to use the Application.

User hereby certifies to Rakuten Symphony Korea that if User is an individual (i.e., not a corporation), User is at least 14 years of age. User also certifies that it is legally permitted to use the Application.

Subject to the terms and conditions of this Agreement, User is hereby granted a non-exclusive, non-transferable, non-sublicensable, terminable license to access downloads and use the Application solely for the purposes for which the Application is provided, provided that Rakuten Drive reserves the right to charge User fees for the license with advanced notices of not less than seven (7) days. This license is personal to User and User will not use the Application for any commercial purpose.

Subject to the terms and conditions of this Agreement, User is hereby granted a non-exclusive, non-transferable, non-sublicensable, terminable license to access downloads and use the Application solely for the purposes for which the Application is provided, provided that Rakuten Symphony Korea reserves the right to charge User fees for the license with advanced notices of not less than seven (7) days. This license is personal to User and User will not use the Application for any commercial purpose.

User shall not, nor permit anyone else to, directly or indirectly : 

• reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or underlying algorithms of all or any part of the Application (except that this restriction shall not apply to the limited extent restrictions on reverse engineering prohibited by applicable local law) 
• modify or create derivatives of any part of the Application 
• rent, lease, or use the Application for timesharing or service bureau purposes 
• remove or obscure any proprietary notices on the Application. As between the parties, Rakuten Drive shall own all titles, ownership rights, and intellectual property rights in and to the Application, and any copies or portions thereof.

User shall not, nor permit anyone else to, directly or indirectly: 

• reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or underlying algorithms of all or any part of the Application (except that this restriction shall not apply to the limited extent restrictions on reverse engineering prohibited by applicable local law) 
• modify or create derivatives of any part of the Application 
• rent, lease, or use the Application for timesharing or service bureau purposes 
• remove or obscure any proprietary notices on the Application. As between the parties, Rakuten Symphony Korea shall own all titles, ownership rights, and intellectual property rights in and to the Application, and any copies or portions thereof.

The Application allows Users to store, sync, and share documents, files, materials, content, data, and any other information User submits to, or through, the Application (User’s “Content”). 

USER ACKNOWLEDGES AND AGREES THAT BY UTILIZING ANY OF THE AFOREMENTIONED FEATURES, USER CONSENTS TO Rakuten Drive AND ITS AGENTS AND PROVIDERS 

• ACCESSING YOUR DEVICE FOR SUCH PURPOSES, AND 
• STORING, SYNCING, AND SHARING USER’S CONTENT AS INDICATED/REQUESTED BY USER THROUGH USER’S USE OF THE APPLICATION. USER HEREBY GRANTS TO Rakuten Drive ALL NECESSARY RIGHTS AND LICENSES (SUCH AS THE RIGHT AND LICENSE TO USE, COPY, MODIFY, TRANSMIT, DISTRIBUTE, STORE, AND CACHE SUCH CONTENT) AS REASONABLY NECESSARY FOR Rakuten Drive TO ACHIEVE SUCH ACTIVITIES. 

User is solely responsible for maintaining and protecting all Content that is stored, retrieved, or otherwise processed by or in connection with the Application. Without limiting the foregoing, User will be responsible for all costs and expenses that User or others may incur with respect to backing up, and restoring and/or recreating any Content that is lost or corrupted. User accesses/uses/relies on the Content of other Application users at User’s own and sole risk. With respect to all Content, User represents and warrants that 

• User has the full right and authority to access and distribute 
• No such Content will infringe or misappropriate or otherwise violate the rights of any third party 
• No such Content will violate any law or regulation 
• No such Content will be disparaging or defamatory toward others, sexually explicit, or abusive 
• No such Content will be contrary to, or inconsistent with, the social mores, ethics, or public policies 
• No such Content will contain any direct or indirect messages or nuances that may be seen as advocating or promoting any illegal, illicit, immoral, violent, or unethical activities or ideas 
• No such Content will damage or otherwise adversely affect the Application or any of the systems used by or on behalf of Rakuten Drive to host or otherwise provide the Application.

The Application allows Users to store, sync, and share documents, files, materials, content, data, and any other information User submits to, or through, the Application, email, and third party services (User’s “Content”). 

・USER ACKNOWLEDGES AND AGREES THAT BY UTILIZING ANY OF THE AFOREMENTIONED FEATURES, USER CONSENTS TO Rakuten Symphony Korea AND ITS AGENTS AND PROVIDERS 

• ACCESSING YOUR DEVICE FOR SUCH PURPOSES, AND 
• STORING, SYNCING, AND SHARING USER’S CONTENT AS INDICATED/REQUESTED BY USER THROUGH USER’S USE OF THE APPLICATION. USER HEREBY GRANTS TO Rakuten Symphony Korea. ALL NECESSARY RIGHTS AND LICENSES (SUCH AS THE RIGHT AND LICENSE TO USE, COPY, MODIFY, TRANSMIT, DISTRIBUTE, STORE, AND CACHE SUCH CONTENT) AS REASONABLY NECESSARY FOR Rakuten Symphony Korea TO ACHIEVE SUCH ACTIVITIES. 

User is solely responsible for maintaining and protecting all Content that is uploaded, stored, retrieved, shared, or otherwise processed by or in connection with the Application. Without limiting the foregoing, User will be responsible for all costs and expenses that User or others may incur with respect to backing up, and restoring and/or recreating any Content that is illegal, lost or corrupted. User accesses/uses/relies/transmits on the Content of other Application users at User’s own and sole risk. With respect to all Content, User represents and warrants that 

• User has the full right and authority to access and distribute 
• No such Content will infringe or misappropriate or otherwise violate the rights of any third party 
• No such Content will violate any law or regulation 
• No such Content will be disparaging or defamatory toward others, sexually explicit, or abusive 
• No such Content will be contrary to, or inconsistent with, the social mores, ethics, or public policies 
• No such Content will contain any direct or indirect messages or nuances that may be seen as advocating or promoting any illegal, illicit, immoral, violent, or unethical activities or ideas 
• No such Content will damage or otherwise adversely affect the Application or any of the systems used by or on behalf of Rakuten Symphony Korea to host or otherwise provide the Application.

As a condition to using certain products and services of the Application, User will be required to register with Rakuten Drive and enter their name, email address, and password (“Rakuten Drive User ID”). User shall provide Rakuten Drive with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of User’s account. User may not 

• Select or use as a Rakuten Drive User ID a name or email address of another person 
• Use as a Rakuten Drive User ID a name or email address subject to any rights of a person other than User without appropriate authorization. Rakuten Drive reserves the right to refuse registration of, or cancel a Rakuten Drive User ID in its discretion. User shall be responsible for maintaining the confidentiality of User’s Rakuten Drive password and other account information.

As a condition to using certain products and services of the Application, User will be required to register with Rakuten Symphony Korea and enter their name, email address, and password (“Rakuten Drive User ID”). User shall provide Rakuten Symphony Korea with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of User’s account. User may not 

• Select or use as a Rakuten Drive User ID a name or email address of another person 
• Use as a Rakuten Drive User ID a name or email address subject to any rights of a person other than User without appropriate authorization. Rakuten Symphony Korea reserves the right to refuse registration of, or cancel a Rakuten Drive User ID in its discretion. User shall be responsible for maintaining the confidentiality of User’s Rakuten Drive password and other account information 

The use and collection of the User personal data shall be performed in accordance with Rakuten Symphony Korea [Privacy Policy].

•  Rakuten Drive may post a variety of information on the screen of the Application, or provide it to its users via email or through other methods. 
• Rakuten Drive may post various advertisements related to the services of the Company and affiliated companies on the screen of the Application, or provide them to its users via email or through other methods after obtaining consent from its users. 
• Users, both with and without membership, shall not take any measure to change, modify, or restrict the postings or other information related to the service provided by Rakuten Drive. 
• Communicating or making transactions with an advertiser by interacting with the advertisement posted in the service or through the service when there is a promotion activity, is entirely a matter between the user and the advertiser. In the event that there is a dispute or a problem between a user and an advertiser, it shall be resolved directly by the user and the advertiser, and Rakuten Drive shall not take any responsibility or liability in this respect.

• Rakuten Symphony Korea may post a variety of information on the screen of the Application, or provide it to its users via email or through other methods. 
• Rakuten Symphony Korea may post various advertisements related to the services of the Company and affiliated companies on the screen of the Application, or provide them to its users via email or through other methods after obtaining consent from its users complying with the applicable privacy laws requirement to do so.  
• Users, both with and without membership, shall not take any measure to change, modify, or restrict the postings or other information related to the service provided by Sendy. 
• Communicating or making transactions with an advertiser by interacting with the advertisement posted in the service or through the service when there is a promotion activity performed by a third party, is entirely a matter between the user and the advertiser. In the event that there is a dispute or a problem between a user and an advertiser, it shall be resolved directly by the user and the advertiser, and Rakuten Symphony Korea shall not take any responsibility or liability in this respect. 
• The use and collection of personal data for the purposes stated in this section are ruled by Rakuten Symphony Korea [Privacy Policy] and Rakuten Symphony Korea [Cookies and Tracking Technologies Policy].

Rakuten Drive offers a paid services as follows. Paid services are all prepaid, and service details and usage fees are posted on our website. 

• Rakuten Drive PRO 
• PRO is a service that allows you to remove ads and use the premium features and add-ons with your Rakuten Drive account. This is a subscription model for paying service fees every 1, 3, 6, and 12 month basis. You will be automatically charged on the same day and at the same time, on a per billing cycle based on the date of your first payment. However, in the month that does not include the payment date, the payment will be made on the last day of the month. If the plan is changed, the changed plan will be applied from the next payment date. If you cancel your recurring payment, the use period according to your billing cycle will be retained and any funds already paid will not be refunded. You must request a refund within 7 days of payment by contacting Help Center or support@sendycloud.com. Refunds can only be made if there is no history of use after payment, and no refund will be given if the service is used even once. 

The following information applies to all paid services: 

• The user must check the details of the service before using the paid service 
• Rakuten Drive shall not be liable for any problems arising from payment made by the User without confirming the details of the Paid Services 
• Users must use their own payment method when paying for paid services. You are responsible for any issues that users may incur with the use of others’ payment methods 
• Repeated payment or unauthorized access is prohibited unless you intend to use paid services 
• If you are a minor under the age of 18, you must use paid services with the consent of your legal representative 
• Rakuten Drive can change the rates and charges and notify you within 30 days of the change.

A. Rakuten Symphony Korea offers free and   paid services as follows.  Service details and usage fees are posted on our website. 

• https://home.rakuten-drive.com/pro https://home.rakuten-drive.com/business 

B. The following information applies to all paid services: 

• You will be automatically charged on the same day and at the same time, on a per billing cycle based on the date of your first payment. However, in the month that does not include the payment date, the payment will be made on the last day of the month. If the plan is changed, the changed plan will be applied from the next payment date. If you cancel your recurring payment, the use period according to your billing cycle will be retained and any funds already paid will not be refunded. You must request a refund within 7 days of payment by contacting Help Center or support@rakuten-drive.com. Refunds can only be made if there is no history of use after payment, and no refund will be given if the service is used even once. 
• The user must check the details of the service before using the paid service 
• Rakuten Symphony Korea shall not be liable for any problems arising from payment made by the User without confirming the details of the Paid Services 
• Users must use their own payment method when paying for paid services. You are responsible for any issues that users may incur with the use of others’ payment methods 
• Repeated payment or unauthorized access is prohibited unless you intend to use paid services 
• If you are a minor under the age of 18, you must use paid services with the consent of your legal representative 
• Rakuten Symphony Korea can change the rates and charges and notify you within 30 days of the change.

User is responsible for all of its activity in connection with the Application, including any Contents. User shall defend, indemnify, and hold harmless Rakuten Drive, its affiliates and each of its affiliates’ employees, contractors, directors, suppliers, and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or in connection with User’s 

• Access to or use of the Application 
• Content 

Violation of this Agreement

User is responsible for all of its activity in connection with the Application, including any Contents. User shall defend, indemnify, and hold harmless Rakuten Symphony Korea, its affiliates and each of its affiliates’ employees, contractors, directors, suppliers, and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or in connection with User’s 

• Access to or use of the Application 
• Content 

Violation of this Agreement

THE APPLICATION IS PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Rakuten Drive MAKES NO WARRANTY THAT 

• THE APPLICATION IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS 
• THE APPLICATION WILL NOT DAMAGE OR ALTER CONTENT 
• THE RESULTS OF USING THE APPLICATION WILL MEET USER’S REQUIREMENTS OR EXPECTATIONS. THE FOREGOING DISCLAIMER SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

THE APPLICATION IS PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. RAKUTEN SYMPHONY KOREA MAKES NO WARRANTY THAT 

• THE APPLICATION IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS 
• THE APPLICATION WILL NOT DAMAGE OR ALTER CONTENT 
• THE RESULTS OF USING THE APPLICATION WILL MEET USER’S REQUIREMENTS OR EXPECTATIONS. THE FOREGOING DISCLAIMER SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

IN NO EVENT SHALL Rakuten Drive ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VENDORS, OR SUPPLIERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE APPLICATION 

• FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, EVEN IF FORESEEABLE 
• FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION) 
• FOR ANY DAMAGE CAUSED TO ANY CONTENT BY THE APPLICATION OR OTHERWISE 
• FOR MATTERS BEYOND Rakuten Drive’S REASONABLE CONTROL. USER UNDERSTANDS THAT THE APPLICATION MAY CONTAIN BUGS OR THE LIKE, OR MAY FOR OTHER TECHNICAL REASONS SUCH AS FORMAT COMPATIBILITY, CAUSE ALTERATION OR DAMAGE TO CONTENT – AND USER ACCEPTS SUCH RISK. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

IN NO EVENT SHALL RAKUTEN SYMPHONY KOREA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VENDORS, OR SUPPLIERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE APPLICATION 

• FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, EVEN IF FORESEEABLE 
• FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION) 
• FOR ANY DAMAGE CAUSED TO ANY CONTENT BY THE APPLICATION OR OTHERWISE 
• FOR MATTERS BEYOND RAKUTEN SYMPHONY KOREA’S REASONABLE CONTROL. USER UNDERSTANDS THAT THE APPLICATION MAY CONTAIN BUGS OR THE LIKE, OR MAY FOR OTHER TECHNICAL REASONS SUCH AS FORMAT COMPATIBILITY, CAUSE ALTERATION OR DAMAGE TO CONTENT – AND USER ACCEPTS SUCH RISK. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Rakuten Drive may terminate, and subsequently further refuse to grant, User’s access to the Application at any time, with or without cause. Upon termination, User will no longer access (or attempt to access) the Application. User may terminate User’s account at any time through User’s account page. All provisions of this Agreement, which by their nature should survive termination, shall survive termination, including, without limitation, warranty disclaimers and limitations of liability. User acknowledges and agrees that upon termination, User’s contents will no longer be available if not sooner deleted per Rakuten Drive’s policies, which may be amended from time to time without notice to Users.

Rakuten Symphony Korea may terminate, and subsequently further refuse to grant, User’s access to the Application at any time, with or without cause. Upon termination, User will no longer access (or attempt to access) the Application. User may terminate User’s account at any time through User’s account page. All provisions of this Agreement, which by their nature should survive termination, shall survive termination, including, without limitation, warranty disclaimers and limitations of liability. User acknowledges and agrees that upon termination, User’s contents will no longer be available if not sooner deleted per Rakuten Symphony Korea’s policies, which may be amended from time to time without notice to Users.

Rakuten Drive’s current privacy policy is available at Privacy Policy(the “Privacy Policy”), which is incorporated by this reference.

User shall provide personal data to Rakuten Symphony Korea in order to access and use the Application. The processing of User’s personal data shall be done by Rakuten Symphony Korea in accordance with the applicable privacy laws.  

Rakuten Symphony Korea’s current privacy policy is available at [Privacy Policy] (the “Privacy Policy”) and Rakuten Symphony Korea [Cookies and Tracking Technologies Policy (the “Cookie Policy”)], which are incorporated in this Agreement by this reference.

User agrees that Rakuten Drive may from time to time receive requests from law enforcement agencies to search and deliver any data concerning Contents, User’s identification, User’s usages, Content itself, and other similar information and may comply with such requests with or without advance notices to User.

Deleted 

14. Miscellaneous 
 

The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Rakuten Drive shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Rakuten Drive’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). Parties may seek equitable reliefs such as injunctions and specific enforcements in addition to damages. In any proceedings or actions arising out of this Agreement, the prevailing party is entitled to reasonable attorney’s fees and all costs incurred in connection with such proceedings and actions. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary and all other provisions of this Agreement shall otherwise remain in full force, in effect and enforceable. This Agreement is not assignable, transferable, or sublicensable by User except with Rakuten Drive’s prior written consent. Rakuten Drive may transfer, assign, or delegate this Agreement and its rights and obligations without consent. This Agreement shall be governed by and construed in accordance with the laws of the country where Rakuten Drive’s headquarter is located. User waives any defense based on lack of personal jurisdiction, inconvenient venue, lack of notice, defect in services of court documents, forum, and any other similar doctrines. User agrees that a notice by an email specified by User constitutes a valid notice for delivery of summons and other court documents. User agrees that Rakuten Drive may enforce any orders or judgments (which it may obtain from a court located in the country where Rakuten Drive’s headquarter is then located) in a country where User resides. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and User does not have any authority of any kind to bind Rakuten Drive in any respect whatsoever.

13. Miscellaneous 

The failure of either party to exercise In any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Rakuten Symphony Korea shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Rakuten Symphony Korea’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). Parties may seek equitable reliefs such as injunctions and specific enforcements in addition to damages. In any proceedings or actions arising out of this Agreement, the prevailing party is entitled to reasonable attorney’s fees and all costs incurred in connection with such proceedings and actions. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary and all other provisions of this Agreement shall otherwise remain in full force, in effect and enforceable. This Agreement is not assignable, transferable, or sublicensable by User except with Rakuten Symphony Korea’s prior written consent. Rakuten Symphony Korea may transfer, assign, or delegate this Agreement and its rights and obligations without consent. This Agreement shall be governed by and construed in accordance with the laws of the country where Rakuten Symphony Korea’s headquarter is located. User waives any defense based on lack of personal jurisdiction, inconvenient venue, lack of notice, defect in services of court documents, forum, and any other similar doctrines. User agrees that a notice by an email specified by User constitutes a valid notice for delivery of summons and other court documents. User agrees that Rakuten Symphony Korea may enforce any orders or judgments (which it may obtain from a court located in the country where Rakuten Symphony Korea’s headquarter is then located) in a country where User resides. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and User does not have any authority of any kind to bind Rakuten Symphony Korea in any respect whatsoever.